4.3 Ratings based on 1,000+ reviews
NextGen IT Support Tailored to You
Get tailored IT support quickly with our dependable, cost effective solutions designed with each individual customer in mind. We’re dedicated to helping not only the customers in our community but around the entire South East.
UNDER NEW MANAGEMENT
Services & Benefits
Complete Coverage no matter your location
We offer a wide varity if support options and coverage no matter where you are in the world.
Remote Support
Our Remote Support service is the quickest and easiest way to get professional tech help from the comfort of your home or office. Using a secure connection, one of our expert technicians can remotely access your computer, diagnose the issue, and apply a fix—all while you watch.
Monthly Service Plans
Your computer and phone are essential—don’t wait for a crash to call for help! Our Basic Care Plan is a cost-effective monthly subscription designed to keep your devices running smoothly, securely, and at their best. It’s the essential maintenance and support you need without the unpredictable cost of emergency service calls.
On-Site Repairs
Our Onsite Computer Repair service brings a certified technician directly to your location. Whether you need an entire Wi-Fi system set up, new office workstations installed, or troubleshooting for all the devices connected in your smart home, we’re ready to help. This service is perfect for complex setups or when you have multiple devices that need attention.
In-Shop Repairs
Our In-Store Computer and Phone Repair center is fully equipped with the tools and certified technicians to handle almost any issue. We specialize in fast, reliable, and affordable repairs for all major brands of desktop computers, laptops, gaming computers, smartphones, and tablets.
Security Cameras
Protect your home, family, or business with our high-quality, customized security camera solution. We offer everything from consultation and equipment sales to professional installation and system training. We don’t just sell boxes; we deliver peace of mind.
Custom Gaming Builds
Stop settling for pre-built PCs that compromise on quality or performance. Our Custom Gaming PC Building service puts you in the driver’s seat, allowing you to create the ultimate machine tailored to your exact needs, budget, and aesthetic vision. No matter your budget we can get you the latest equipment for the best price.
Services Overview
We Don’t Just Offer Sales and Repairs — We Offer Total Solutions
We offer a wide varity if services, sales and coverage no matter the problem, location or need.
In-Store Repairs
Expert Hands-On Service
When your device needs more than a quick fix—like a cracked screen, bad hard drive, or complex repair—bring it to the experts!
Our In-Store Computer and Phone Repair center is fully equipped with the tools and certified technicians to handle almost any issue. We specialize in fast, reliable, and affordable repairs for all major brands of desktop computers, laptops, smartphones, and tablets.
Common In-Store Services:
- Screen and battery replacement (Phones & Laptops)
- Hardware upgrades (RAM, SSDs, Graphics Cards)
- Motherboard and component-level repair
- Operating system recovery and full resets
- Water damage assessment and repair
- Virus removal
- Data backup and recovery
Why choose in-store? You get a free diagnostic, a clear upfront quote, and the peace of mind that your device is being handled by a professional in a controlled environment.
Remote Support
Fast Fixes, No Travel Needed
Is a slow computer, pesky virus, or software glitch giving you trouble? Don’t stress—we can fix it right now.
Our Remote Support service is the quickest and easiest way to get professional tech help from the comfort of your home or office. Using a secure connection, one of our expert technicians can remotely access your computer, diagnose the issue, and apply a fix—all while you watch.
What We Can Fix Remotely:
- Virus, malware, and spyware removal
- Slow computer tune-ups and optimization
- Software installation and troubleshooting
- Email, printer, and network configuration
- Data backup and cloud storage setup
The best part? You save time and money without having to disconnect a single cable.
On-Site Repairs
We Come to You!
Some tech problems are best solved at their source—especially when it involves your home network or office setup.
Our Onsite Computer Repair service brings a certified technician directly to your location. Whether you need an entire Wi-Fi system set up, new office workstations installed, or troubleshooting for all the devices connected in your smart home, we’re ready to help. This service is perfect for complex setups or when you have multiple devices that need attention.
Ideal for Onsite Visits:
- Complete Wi-Fi and home network setup/optimization
- New computer and peripheral (printer, scanner) installation
- Smart home device integration and troubleshooting
- Small business IT support and server maintenance
- Comprehensive data transfer and system setup for a new office
It’s simple and convenient. We work around your schedule to get your entire system running perfectly in its natural environment.
Basic Care Plan
Monthly Peace of Mind for Your Tech
Your computer and phone are essential—don’t wait for a crash to call for help! Our Basic Care Plan is a cost-effective monthly subscription designed to keep your devices running smoothly, securely, and at their best.
It’s the essential maintenance and support you need without the unpredictable cost of emergency service calls.
What’s Included in Your Basic Care Plan:
- Remote Support: Get immediate help for software issues, troubleshooting, and tech questions via a secure remote connection. Call or click anytime you need assistance!
- Proactive System Tune-Up (Annual or Quarterly): We’ll remotely perform a scheduled deep-clean, remove junk files, update drivers, and optimize settings to keep your PC running fast.
- Basic Virus & Malware Removal: If a common bug slows you down, we’ll quickly and remotely remove the infection to restore your device’s security and performance.
- Basic Device Setup & Connectivity: Need help connecting a new printer, setting up email, or troubleshooting a Wi-Fi connection? We’ve got you covered.
For a low monthly fee, you get unlimited access to expert support. Stop worrying about your tech and focus on using it!
Security Cameras
Professional Camera Sales & Installation
Protect your home, family, or business with a high-quality, customized security camera solution. We offer everything from consultation and equipment sales to professional installation and system training.
We don’t just sell boxes; we deliver peace of mind.
Our Comprehensive Security Service Includes:
- Expert Consultation & Design: We assess your property’s unique layout, weak points, and specific needs to design a system that maximizes coverage and minimizes blind spots. We never use a one-size-fits-all approach.
- High-Quality Equipment: We provide and install reliable cameras and recording systems (DVRs/NVRs) from trusted brands, including options for:
- High-Definition (HD) and 4K resolution
- Night vision and low-light performance
- Motion detection and smart alerts
- Indoor, outdoor, and weather-proof cameras
- Professional Installation: Our certified technicians handle the entire setup—from running discreet wiring and mounting cameras to configuring the recorder and network access. We ensure a clean, professional finish every time.
- Mobile & Remote Access: We set up the necessary software and apps so you can view live feeds, review footage, and receive instant alerts from anywhere in the world using your smartphone or tablet.
- System Training: We take the time to walk you through how to use your new system, manage your recordings, and troubleshoot basic issues, ensuring you are fully comfortable and protected from day one.
Secure your premises with a system you can rely on, professionally installed and supported by local experts.
Testimonials & Reviews
Hear From Our Happy Clients: Their Stories
From flawlessly built gaming PCs to complex virus removals and complete security installations, our reviews are a testament to our team’s skill and commitment.
See why our customers keep coming back. Our dedication to fast, reliable, and professional tech support shines through in every review. Find out what people are saying about our remote support, in-store repairs, custom PC builds, and more.
Emily R.
Marketing Lead
We switched from a legacy tool, and I can’t believe the difference. Setup was a breeze, and every question I had was answered within minutes. That level of care is rare.
Mark T
Startup Founder
I love how everything just works. No steep learning curve, no messy configurations—just a clean, powerful product that delivers what it promises.
John Doe
Founder
Beyond the robust features, what really impressed me was the onboarding support. They walked me through everything step-by-step and made us feel valued.
Jason M
Product Manager
The features are great, but the support team truly sets this SaaS apart. From onboarding to daily use, their quick responses and helpful guidance made the whole experience smooth and stress-free. It feels like we have a real partner, not just a service.
Lena K
UX Consultant
This SaaS solution is a gem. It adapts perfectly to our needs, scales effortlessly, and the team behind it feels more like a partner than a provider.
Aliana Lorel
Founder – Lorel Technology
As someone who’s tried countless tools, this one stands out. Performance is solid, updates are regular, and customer service? Simply outstanding.
Sara D
Freelancer
This platform completely transformed how we manage our workflow. The intuitive UI, along with a support team that truly cares, makes it one of the best SaaS experiences I’ve had.
David V
IT Director
Smooth, fast, and reliable. Our team instantly became more productive. The personalized help during onboarding made a huge difference.
Peter Brandson
Owner – Brandson Industry
User-friendly, beautifully designed, and packed with functionality. I’ve never experienced such responsive support. Worth every penny.
Latest News & Articles
Latest Store and Local Tech News
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CHANGES ARE COMING!!
Frequently Asked Questions
Got Questions? We’ve Got Answers.
Find quick answers to common questions about our services, pricing, appointment process, and warranties. We cover everything from remote support security to custom PC build times and what’s included in our Basic Care Plan.
What is the difference between Onsite and Remote Support?
Remote Support is for software-only issues like viruses, slow performance, and software configuration, where a technician connects to your device over the internet. Onsite Repair is for complex issues like network setup, hardware installation (printers, office equipment), or troubleshooting when we need to be physically present at your home or business.
Can I cancel my Basic Care Plan at any time?
Yes. The Basic Care Plan is a month-to-month service and can be canceled at any time without penalty.
How long will my repair take?
It depends on the issue and part availability. We carry most common parts in stock. Part availability greatly depends on the year, make and model of your device. Simple fixes like screen replacements, RAM installation, hard drive replacement and OS upgrades can often be completed in a few hours. More complex repairs (motherboard, data recovery) or issues requiring parts to be ordered may take 3-5 business days. We will provide an estimated completion time and cost after our initial diagnostic.
How does Remote Support work? Is it secure?
Remote support works by establishing a secure, encrypted connection to your device after you grant us permission. The connection is temporary, and the technician can only see what you see. Once the session ends, we no longer have access to your computer.
What does the Basic Care Plan cover?
Our Basic Care Plan covers one-time remote technical support, a scheduled system tune-up/optimization, basic virus and malware removal. Antivirus is also included with your plan. It’s designed to handle all your common software, troubleshooting, and connectivity issues for a low monthly fee.
Do you offer a warranty on your repairs?
Yes. We stand by the quality of our work. All hardware repairs that require new parts are covered by a [90-Day/3-Month] warranty on the parts and labor used for the original repair. All labor-only related repairs are covered by a [30-Day/1-Month] warranty.
Do I need to know exactly what parts I want for my custom PC?
Not at all! We offer a full consultation service. You just need to tell us your budget, the games you want to play, and the performance goals (e.g., 1440p resolution or 4K, high FPS, etc). Our certified technicians will recommend a fully compatible parts list icluding the most recent parts tailored to your needs and budget.
How long does it take for a custom PC to be built?
The process typically takes 1-2 business days1 from the time all parts are secured. This includes assembly, professional cable management, installing the operating system and drivers, as well as rigorous stress testing to guarantee peak performance and stability.
1 1-2 business days is the time it takes to build the rig/gaming PC, perform the OS installation, setup all software and drivers, as well as performance testing and configuration. Parts that have to be ordered will add to this time.
I have a unique layout. Can you handle custom security camera installation?
Yes. Our service begins with a professional, onsite consultation to assess your property’s specific vulnerabilities and structure. We then design and install a customized system using discreet wiring and optimal camera placement for maximum overlaping coverage no matter the layout.
Can I view my camera feeds on my phone?
Yes. We configure your system for remote access, allowing you to view live feeds, review recorded footage, and receive instant motion alerts directly on your smartphone or tablet from anywhere in the world.
Need a Repair Completed Quickly?
Create a support ticket from home and save your place in line! Once completed, just bring your device in at your convience!